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I used to work for the US side of a German multinational (one of the largest in the world) and …

I used to work for the US side of a German multinational (one of the largest in the world) and discovered the same thing when it came to software. The German side always had slick presentations (they always had good visual marketing) and impressive claims, but whenever I tried to work with their products, I always found the claims overstated and that they hadn't really executed deeply. This despite my German counterparts working hard (I visited HQ in Germany and when they work, they really work and clock the hours, no idle chitchat)... yet it doesn't translate to impact. A lot of their products had impressive front-ends but half-baked back-ends (on the American side, it's the reverse -- our interfaces looked like crap, but our stuff actually worked and often delivered in less time). A lot of their designs were also non-human friendly (if you've ever driven a German car, you'll realize that the car was built for engineers and not for end users -- weird little user-hostile features pop up everywhere). I don't understand why this is -- this is a nation that produced Dieter Rams. …

Original discussionBMW Group to deploy humanoid robots in production in Germany for the first time264 source comments · at import
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MA

Whenever I hear german companies mention digitalisation, I get reminded that they still use pen and pencil in production environments to log data, pass those sheets to secreteries who enter the data into legacy systems so data analysts can enter it into another system that then has an integration with SAP. Data from SAP then flows onwards to some buzzword filled Azure product that costs a few million a month from which someone downloads an xls file and uploads it to Tableau where they run some simple calculations. Someone else downloads it as an xls and manually writes (not copy pastes) the numbers into a power point presentation and makes graphs by drawing shapes. This is then presented at some bi-monthly meeting. I wish I was making this stuff up.

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VJ

I think Germany got infected by the shareholder value and privatization virus but doesn't really understand it.

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AN

I wonder if anybody's manufacturing was great before the Japanese quality revolution. It took Germany longer than the US to adopt modern quality control. Granted, Germany did a lot of it, for instance their chemical industries were staggering. I've formed the impression that every country's engineering and design cultures are essentially aesthetics.

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JA

BMW's most recent infotainment is a big step backwards to me in both areas - aesthetics and UX. Its previous generation was one of the best in the market also in both. I literally don't consider buying the newest 4-series just because of it, especially of the ultrawide driver's "monitor" - it's just so ugly, and I regret it, since on the outside the car appeals me so much more. I'd rather spend the same on previous year model with better specs.

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PC

"if you've ever driven a German car, you'll realize that the car was built for engineers and not for end users " cracks me up. I once leased a BMW for 3 years. By the time I returned the car, I still didn't what all the cryptic buttons for HVAC and other controls. They just refused to follow established automotive ergonomic conventions. Anyway, my father used to do business with Germans for a long time. He had many interesting stories to share, but one that has always stayed with me is, his disdain for how cheap / penny pinching his German companies and their employees were when doing deals. This was in the 90s, so definitely passed the West Germany glory days. My take is, in the era of global competition, Germans didn't know how to strike the right balance and effective allocate resources. Where to compromise, and where not to. I don't know if it's sheer stubbornness or they're just wir…

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LI

> if you've ever driven a German car, you'll realize that the car was built for engineers and not for end users -- weird little user-hostile features pop up everywhere I drive a German car, all be it one from 2015, I don’t recognise this statement at all. I find it quite well designed. This sounds more like over generalised FUD to me.

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GE

> I wonder what has happened to the German builder/tinkerer culture that made German manufacturing great. Over engineered stuff which hate the user is staple of German manufacturing. Look on tanks during WW2. Impressive on the surface but unreliable crap for everyone who used it.

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OM

> if you've ever driven a German car, you'll realize that the car was built for engineers and not for end users Perhaps they were built for engineers designing the car not for the actual people repairing or maintaining them - they are notorious for requiring a cascade of disassembly for repairs of simple components, require specialist tools, overengineering of components etc.

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SA

As a non German but someone who has lived there for 10 years my take is that its cultural part of being Germans. They always seem to gravitate towards making things just a little bit more difficult. Sthe keyboards are not QWERTY. They're QWERTZ. Traffic lights are in excessive combinations of green/yellow/red. Sometimes you might have yellow/red light sometimes only red. Roads often have "end of speed limit" sign. But the speed limit might have been temporary for construction. So now you have to remember the original speed limit. Why not post the actual speed limit again? Stuff like this is absolutely everywhere in the German society for apparently no reason.

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