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This kind of thing has been consistent everywhere my wife or I have worked

… This kind of thing has been consistent everywhere my wife or I have worked. Similar things reported by many friends. Companies want to pretend to be “scientific” and “data-driven” but instead of applying it to only a couple things where they might do it well (enough data, cheap to gather metrics, clear relevant business outcome) they try it everywhere, but don’t want to spend what it would take to be serious about it, with the result that most of their figures are garbage. This trend has become just another “soft”, as you put it, tool.

Original discussionPoor Deming never stood a chance132 source comments · at import
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BS

Peopleware is extremely old, and if you were to crack open a modern MBA text you'd find statistics and statistical process control type of thinking integrated everywhere, in all the MBA subjects. Management being soft and opinionated ended a long time ago, but then again, "the future is unevenly distributed" so who knows what conceptual envelope you find yourself.

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MR

> In fact, management is full of numbers that a slightly-clever high school sophomore who’d paid attention in science classes could tell you are totally useless, because they were gathered all wrong. They mean nothing whatsoever. They’re just noise. The whole point of SPC is to separate signal from noise. Pointing out that some change that everyone is obsessing over is well within the expected range is useful, it can head-off knee jerk reactions to phantom issues.

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BS

"In the wild" is everything from wishful moronic overly technical to systems that worked 75 years ago still in place and no one knowing how or why it all continues to work. We've got a huge diversity of understanding, and thanks to a relatively stable society all kinds of inarticulate nonsense has been accepted by people as their reasonings for things that do not and could not work in a million years, but no one is going to tell them. So they continue in their belief. I think I was lucky to land in some seriously scientific groups that had personal grudges against emotional decision making, and they went overboard being analytical.

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