I'm a daily Linux user who has had to put years of a software developer career's time into learning …

… I'm a daily Linux user who has had to put years of a software developer career's time into learning the easier system administration aspects and working with those who handle the harder issues, but doing this in my career I have had to step back every time someone comes to me with a problem. Once I understand the problem then go on to ask "at a guess, how much time will diagnosing this even take?" with the estimates varying based on how standard the OS install or deployment is. Time and a relatively small amount of training is the problem with switching users from Windows to Mac or the reverse. Switching to Linux is training and introducing a technical mindset into a person. Idiot-proofing the system is a major issue Linux hasn't solved yet. VDI systems and the like might be a step in the right direction, but as soon as your use case for Linux requires a "average user" to open a terminal the problems will pile up and the minefield is exposed. Years removed from using a Mac I still think of it as the most "child-proofed" OS. …