If you perceive your work to be artisanship (and a lot of people in the automotive and custom …

If you perceive your work to be artisanship (and a lot of people in the automotive and custom bicycle business do, along with people in the high end furniture business, for example), and you have enough customers who agree, and enough work to keep yourself and your employees busy and your families all fed, then a messaging system that speeds up productivity really is a lot of bollocks , basically (particularly for a company which is, in my experience of these amazing people, still disproportionately likely to hire people with dyslexia or reading difficulties). Because you cannot do more work of the same quality faster. One thing tech people misunderstand is that these "artisanship" oriented companies can scale at least into the dozens of employees, almost all of whom want to do methodical uninterrupted skilled work or quiet, consistent labour, and who would rather hire four or five very understanding, very capable tech people to handle all that stuff for them. This is not a failing, it's a culture. …