The conversation

Business & incomeExperience excerpt · English

I actually like TVs as a hardware concept, and am a happy paying customer of several VOD platforms, …

… I actually like TVs as a hardware concept, and am a happy paying customer of several VOD platforms, so I would seem to be the perfect customer for all these sticks and mini boxes and smart TV thingamajigs. But the UX is just so horrible. Everything about them screams, “We hate our customers”. Last time I tried, I found that the VOD platforms I care about have their respective best implementations in their Desktop/Web-versions. Android Apps were not always available, and to the extent that they were, half of them were on Amazon/Fire, half of them on Android TV/Google Play. I remember, in one case (Masterclass), they used the Android App to upsell me on their "Premium" subscription (or maybe it was the download-feature on the Android App). So I would have had to pay more, switch between multiple HDMI sources to switch to the platform with the app I wanted to consume, and would still have had to use my desktop PC for some of the content I was paying for. …

Original discussionAmazon Vega OS and Vega Developer Tools90 source comments · at import
2

What was this responding to?

Parent context · original excerpt

PW

What's better? I'm not in the Apple ecosystem. My key criteria would be UX and video quality. Thanks

Full original

Community replies 0

No community replies yet. Add your perspective.

Replies from the source 2

Direct replies available in this import. Original-language excerpts.

NY

> I actually like TVs as a hardware concept, and am a happy paying customer of several VOD platforms, so I would seem to be the perfect customer for all these sticks and mini boxes and smart TV thingamajigs. But the UX is just so horrible. Everything about them screams, “We hate our customers”. These things just spam analytics and ad requests 24/7 too. The only one that's tolerable (and quite good) is Apple TV.

Full original
SH

Does it actually work well? I tried something similar and quit in disgust after realizing hdr 4k requires terrible hoops to go through

Full original
Continue on Hacker News

Respect different perspectives. Share concrete experiences.

Sign in to post, reply, repost, and quote.