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Business & incomeExperience excerpt · English

Yea, where’s the theft of my time and labor for now performing part of your business transaction …

Yea, where’s the theft of my time and labor for now performing part of your business transaction process you should be performing by hiring staff to check me out. You don’t want to pay people to do that and put yourself in a higher theft situation, then you haggle the customer even more by treating them like a criminal. I had one of these happen at a self checkout the other day where the system did object tracking and it turns out I had many duplicate items to scan so I used the same item scan code to save time even though its weight system forces me to do one at a time I can at least have a prealigned code handy. I ended up doing some tricky hand switching between items (crossing over) while doing it quickly and that tripped up the object tracking system, so an employee came over and reviewed the video of my checkout right in front of me… at a grocery store for a $2 item. The anti consumer sentiment is high for an economy based so highly off consumerism.

Original discussionHome Depot sued for 'secretly' using facial recognition at self-checkouts602 source comments · at import
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I make it a point not to use self-checkout systems because I want to support human interaction even if basic, and contribute to jobs for humans. And cash (most self-checkouts here are card-only). I understand it’s a losing battle on all fronts.

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JO

> Yea, where’s the theft of my time and labor for now performing part of your business transaction process you should be performing by hiring staff to check me out. I've seen this sentiment in recent years, but with respect to time, self-checkout was always faster than human cashiers. You didn't need to wait while the cashiers did procedures like counting the money in the drawer and waiting for a supervisor to sign-off on it. The lines were unified so that your line was served by 4-8 checkouts rather than 1 cashier (or 2 as is the case with walmart). That meant that any issue with a particular customer e.g. arguing over pricing presented on the shelf vs on the system, needing to send someone out to verify the shelf, didn't affect the time you needed to wait as much. They were a very positive thing for customers when they were introduced. Basically, instead of having to get in a line of 3…

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PI

>Yea, where’s the theft of my time and labor for now performing part of your business transaction process you should be performing by hiring staff to check me out. Yikes, the entitlement. Should they also have someone push your cart around the store and load it for you? If you don't like it, you have the freedom of association to use a different store.

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