> What could they possibly want with the data of a group of people who are by construction not …

> What could they possibly want with the data of a group of people who are by construction not spending money on a VPN? They'd be storing it at a loss. This is the exact point where our conclusions diverge. Why are they sending themselves so much "useless" data-intensive logs by default, from their non-paying clients that accounts for roughly ~95% of the userbase and from a profitable business perspective, largely ineligible for troubleshooting support? For me, the only logical conclusion is that the data is valuable to them. As someone who also cares about privacy, hear are a few things that IMO suggest that free customers' logs are a part of their business model: * Their documentation has plenty of references to security, but no references to privacy outside of the privacy policy. * They have all but eliminated any revenue stream from average user when they made an unsolicted announcement that they upgraded their free plan to allow 100 devices and 5 users. * The content they sponsor for marketing/advertising seems targeted for consumers instead of networking professionals. …