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Business & incomeExperience excerpt · English

We started working on the browser before we started working on search

… We started working on the browser before we started working on search. There were many browsers and search engines before us, and all of them failed because you can not compete with an ecosystem company (Google) with a single product. If your customers use your search engine, but then use Gmail and Chrome, your main competitor has means (friction) with them to attempt to win them back over (and you are paid, they are free!) if you ever become more than a nuisance. This is why it was clear to me from day one that we need to offer a hollistic replacement for big tech for consuming the web - and search, browser and email (yes, we are building that too) account for 99% of consumption of the web. Yes, it makes our job everything but simple, but without it we will not survive long term - I am 100% sure. (and in the meantime generative AI showed up and made things even more complicated) I still love my job and the challenges it brings, every single day. While we live as a company in a complex environment we try to remove the complexity for our customers and make high quality products. …

Original discussionOrion Browser98 source comments · at import
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RO

I really like Kagi, but I'm starting to get that same sense of anticipatory melancholy I used to get when I found a really good drug dealer back in the day - this product or service is fantastic, and I'm very happy to be able to give it money, but I recognize this is a short term affair and some day I'll be back to having to search for it again. I would continue to pay Kagi $10 a month forever for exactly the product I signed up for - I have zero additional product wants or needs, zero additional ambitions for the service, zero things I'd like my money to be going to other than sustaining a high-quality service that solves a need for me. I don't need or want the AI features, I sure don't need a browser, and I'd really like all of this manic product energy to be going towards the core product so I can continue to enjoy it for the foreseeable future.

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RO

I think it depends on what you're trying to do, and I also think the landscape is different right now than it would have been 5 years ago. I'd actually view the browser as a more difficult market to crack than search, because there are plenty of decent free options that have not obviously succumbed to the lure of advertising revenue yet. You're also always playing a "red queen's race" with the browser market where that friction you mention with Gmail and other google properties can be used to push people away from your browser. Similarly, for email, Fastmail and Proton are both fine answers for what to do without Google, and both cover a wide enough spread of the market that I'm not really looking for alternatives (and, relatedly, running an email service _sucks_ - if you haven't hired someone with large-scale public email service experience yet, you absolutely need to do so, because it'…

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KU

Do many Kagi customers use Orion? Are you having trouble retaining ones who don't? > I am 100% sure I'm definitely less than 100% sure. (I'd take a bet at those odds.) https://news.ycombinator.com/item?id=43982643

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HY

I’m personally a Kagi early adopter and Protonmail user for all other standard GSuite product replacements. I find this arrangement perfectly smooth and painless, and never once wished that the services that I get from Proton in any way interacted with the service I get from Kagi. It’s not clear to me at all that duplicating the google product spread would be the best way to extend the value to customers of Kagi search.

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ZA

You indicate wide extension compatibility. This is more of a thought experiment (by virtue of inbuilt adblocking), does - or do you hope/plan for - the likes of uBlock Origin work.

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BA

Kagi and Orion user here. I love them both. Would love a Kagi mail. Thanks for building such amazing products. Although I have to be honest - even as a very devoted and technical user, I still have no idea what or why assistant is. Luckily it doesn’t take away from everything else you’ve built.

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JO

If Vimium would work in Orion I'd be happily paying for Orion+ and Kagi but sadly it doesn't.

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