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Lessons learnedExperience excerpt · English

When I worked at Boeing, I talked with my lead engineer about this

… When I worked at Boeing, I talked with my lead engineer about this. He said there were indeed some excellent engineers who could not live with the possiblity of making a mistake. Boeing would find jobs for them that were not safety critical, like design studies of new aircraft. There they could be productive without the stress. Personally, I found the stress to be motivating. It meant I was doing something that mattered.

Original discussionNASA says Boeing Starliner astronauts may fly home on SpaceX in 2025552 source comments · at import
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GM

I listened to the whole conference and here's my impression: 1. NASA manager Steve Stich said there's a relatively wide "band of uncertainty" in how risky a Starliner return is. Some (many?) NASA engineers are at the high end of the band and are advocating a return on Dragon instead. Boeing is obviously at the low end of the band and thinks it is a low risk. The problem is, the data doesn't rule out either side of the band. So they are trying to get more data to narrow the uncertainty (in either or both directions). [Interestingly enough, the data from the White Sands testing made them more worried because it revealed the Teflon seal deformation.] But my sense is that if they don't narrow the uncertainty (i.e., convince the NASA engineers) then they will very likely choose a Dragon return. That is, it sounds like if nothing changes, the astronauts are coming down on Dragon. 2. Stich said…

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GM

Very interesting insight. Thank you! Right now, I’m sure Starliner engineers are under a lot of stress. But I really believe that the program will get through this and end up being successful.

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ST

I find the solution of giving non-safety-critical posts to the engineers that care most about safety very indicative of the culture at Boeing.

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TR

It's hard for me to imagine... I've been in a position to work on training software for some aerospace equipment and maintenance, but even that was well defined before I touched it. The closest I've come to that level of stress was working on security provisioning around financial systems. Hard to imagine being responsible directly for people's lives, not just livelihood.

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