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Lessons learnedExperience excerpt · English

FWIW: CSC is a company that other companies hire to act on its behalf

FWIW: CSC is a company that other companies hire to act on its behalf. It's very likely that the company you work for uses CSC as it's registered agent in the State of Delaware for administrative purposes (CSC doesn't really do anything other than exist on paper and file annual forms to satisfy legal and compliance requirements necessary for companies to exist in the US). I wasn't aware they file DMCA requests on behalf of companies... that seems off brand for them. (After writing the above) turns out CSC has a Online Brand Protection service. https://www.cscdbs.com/en/brand-protection/ I wouldn't be surprised if: 1) Crowdstrike incident takes down internet 2) Crowdstrike files a claim on their cyber insurance policy which includes coverage for brand protection 3) Crowdstrike (or their insurance company) buys some brand protection service, like the one offered by CSC 4) This guy receives a takedown When I started writing this comment I was intending to defend CSC. But after googling I think CSC's brand protection services are to blame. …

Original discussionCrowdStrike representatives issue trademark infringement notice to ClownStrike229 source comments · at import
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AR

Reminds me of that time when Mike Bloomberg's lawyers preemptively registered 400 .nyc domains for him, apparently without his knowledge, many of which are hilariously negative (MikeIsTooShort.nyc, MikeBloombergIsADweeb.nyc, GetALifeMike.nyc etc.): https://www.huffpost.com/entry/michael-bloomberg-nyc-domain-...

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DA

> Seems to be having the opposite effect for Crowdstrike considering they paid to have their brand "protected" and now this guy's site is getting lots of traffic! Streissand Effect.

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TO

> I wasn't aware they file DMCA requests on behalf of companies... that seems off brand for them. CSC is a well know high value domain registrar. Similar to MarkMonitor. I'm not surprised CSC does brand protection, also similar to MarkMonitor. When I was at an employer that became a MarkMonitor customer, we didn't have enough domain business to meet the minimum spend, so we started using the Brand Protection "for free". Sometimes they have a hair trigger, we had our own accessory apps taken down occasionally. ¯\_(ツ)_/¯ Previous registrar was NetworkSolutions, lol; they had a customer service agent get phished, and the phishermen set new NS records for several domains, including ours. Major PITA.

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BA

Where they may have messed up is with the use of crowdstrike's branding. I've worked for a company that had a near 100% success rate with taking over domains that used their branding. Not just taking down the site, but taking ownership of the whole domain.

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DH

I actually thought CSC was a parody website ... it just seems a bunch of buzzword fluff and no products. Just "solutions" which at other companies is usually code for "we don't actually have anything to sell".

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CH

It’s ironic that Crowdstrike could be suffering reputational damage due to a failure mode they didn’t realize existed in the services provided by a vendor they hired to protect them from reputational damage. Maybe this will give them some empathy for their users who bought their services to protect their infrastructure.

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FS

a trademark claim is not DMCA, copyright only. and what is shown on the page is Cloudflare boilerplate about DMCA, not Crowdstrike. if Crowdstrike did use the DMCA form as a way of getting attention, that still serves as "notice" of the trademark infringement which Clownstrike has graciously acknowledged receipt of

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PA

I am quite certain that CSC won't proactively send Cease and Desist/takedown notices without first confirming with the customer that they want it done. Someone at CrowdStike had to say "Yes, send the takedown for this". I base this on prior experience working at places which used CSC brand protection (among other services)

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