> “People look at recruiting the same way

> “People look at recruiting the same way. ‘If we do five hires per quarter per recruiter, we just need to add two more recruiters and we’ll be hitting our targets.’” However, engineering leaders will be hard-pressed to find a similar lever to pull. “For engineering, there are just no measures that I find super helpful here The lever isn't people, we've known that one since the 70's. But what we've learned over the past 15 years is that more quality, speed, and reliability through automation and shifting left, is a lever that works. A decade worth of DevOps reports show this to be true: the high performers do certain things, and the low performers don't. If you do the things, you also start performing at a high level. But you have to actually do them, not just intone tech jargon and hope for the best, like so many ineffectual leaders have. > when you hear from your eng leaders that ‘Engineering is an art, and you can’t predict how it’s going to work,’ it’s frustrating. …