The conversation

Lessons learnedExperience excerpt · English

'Around 2002, a team was testing a subset of search limited to products, called Froogle

… 'Around 2002, a team was testing a subset of search limited to products, called Froogle. But one problem was so glaring that the team wasn't comfortable releasing Froogle: when the query "running shoes" was typed in, the top result was a garden gnome sculpture that happened to be wearing sneakers. Every day engineers would try to tweak the algorithm so that it would be able to distinguish between lawn art and footwear, but the gnome kept its top position. One day, seemingly miraculously, the gnome disappeared from the results. At a meeting, no one on the team claimed credit. Then an engineer arrived late, holding an elf with running shoes. He had bought the one-of-a kind product from the vendor, and since it was no longer for sale, it was no longer in the index. "The algorithm was now returning the right results," says a Google engineer. "We didn't cheat, we didn't change anything, and we launched."' https://news.ycombinator.com/item?id=14009245

Original discussionGoogle scrambles to manually remove weird AI answers in search368 source comments · at import
3

Community replies 0

No community replies yet. Add your perspective.

Replies from the source 3

Direct replies available in this import. Original-language excerpts.

GE

Spend say £500M (USD/GBP/EUR) on experts, per annum. Imagine typing a search and getting a response: "Give us 30 mins to respond - here's a token, come back at 17:35 with your token" ... and then you get an answer from an expert, which also gets indexed. The clever bit decides when to defer to an expert instead of returning answers from the index. I'll leave the finer details out.

Full original
1V

The solution is always the same: pay people off and keep it under the radar. What stops the vendor, or other vendors, from creating more gnomes with sneakers. Easy money from customer with billions of dollars to spend on payola, fines, legal settlements, etc. Maybe they made the vendor sign an NDA.

Full original
ON

reminds me of this time we kept getting bugs in our app from a super old android phone from 2011. we could never reproduce it with any other hardware. There were only 4 users with this phone. We spent weeks trying to fix it but couldn't. I suggested we buy the 4 users a refurb phone from another brand. Would've cost like $300 total. Nope, not allowed. Something about not giving up as engineers. We spent 3 weeks trying to fix it, which equaled $4500 in just my salary. we never ended up figuring it out.

Full original
Continue on Hacker News

Respect different perspectives. Share concrete experiences.

Sign in to post, reply, repost, and quote.