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burnteHNSource author
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The website is too thin, it looks like you're really heavily relying on meetings to get customers …

… The website is too thin, it looks like you're really heavily relying on meetings to get customers rather than the product itself. I think you should dedicate some resources to fleshing out the website A LOT with more information because it actually looks like a potentially useful product, but I'm not going to commit to a presentation just for more info. This is a red flag, as in my experience companies with little public info and who want to share everything in demos/meetings have a lot of warts they try to hide by a highly curated meeting experience. Cancel the blog portion, it's 2024 and no one cares about company blogs. No one ever DID, but they were popular for a hot minute anyway, and that minute is gone. Don't blog and take that time to flesh out the website dramatically. Right now your sole blog post is a 2 minute intro to HIPAA. Anyone who doesn't know what HIPAA is will not be a customer, so this post isn't helping you at all. I think your #1 priority this week should be flooding the website with information about the product. …

Original discussionLaunch HN: Delve (YC W24) – HIPAA compliance as a service111 source comments · at import
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SE
selinkocalarHN

Hey, HN! We're Karun and Selin, co-founders of Delve ( https://getdelve.com ). We help companies get HIPAA compliant fast, with 1-click infrastructure, streamlined legal policies, and real-time monitoring. Here’s a quick demo: https://youtu.be/mQbb5mprsUA . HIPAA is a US federal law passed back in 1996 that sets standards for protecting sensitive health information. Here’s an article that breaks it down pretty simply: https://www.getdelve.com/blog/quick-guide-to-hipaa . Most companies that process health information in the US need to become HIPAA compliant, a process that can be long and expensive. At our previous health tech company, we spent 6 weeks (and tens of thousands of dollars) on getting compliant. We had to complete a lot of manual work, even after purchasing an industry-standard compliance solution, and felt like we were hitting checkboxes with little confidence in our securit…

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light_hue_1HN

> I was ready to get more info, now that I see it may be focused on app development only, I don't care about it, as honestly getting computers compliant is a lot easier than getting humans and processes compliant. If you're not just focused on development, this reinforces the website problem. Same situation. I was just about to write this exact comment. I don't need a platform, AWS already has plenty of services that when set up correctly are fine. And AWS already has the checklist they're showing as the main demo implemented. You can security scan your services and get exactly this checklist. Basic technical compliance is not the hard part! It's everything else. Like the nice doctor who sends an image by email to investigate a scan after work who ends up being a problem. Or people who share passwords because they can't be bothered to get everyone signed up for a resource. Or someone mak…

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selinkocalarHN

Thank you for these insights! We're in the midst of revamping our website so your feedback was very well timed. We will let you know when we release the updated version of our website. In the meantime, summarizing some of your points: 1. We'll certainly update our website to be more comprehensive about our exact infrastructure setup and security best practices. We're releasing a security page that specifically details this. This should address your comments on adding more product information. 2. Interesting insights on removing the blog. We've actually received positive feedback on our 2-minute quick guide to HIPAA and some of our current customers found us exclusively through that blog post. We're also soon to roll out a small collection of blogs featuring auditors/CISOs/etc. and particularly for startup founders new to HIPAA, we've found that these can be helpful educational tools. 3. …

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