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macNchzHNSource author
Business & incomeExperience excerpt · English

I loved Datadog 10 years ago when I joined a company that already used it where I never once had to …

… I loved Datadog 10 years ago when I joined a company that already used it where I never once had to think about pricing. It was at the top of my list when evaluating monitoring tools for my company last year, until I got to the costs. The pricing page itself made my head swim. I just couldn’t get behind subscribing to something with pricing that felt designed to be impossible to reason about, even if the software is best in class.

Original discussionAlmost every infrastructure decision I endorse or regret626 source comments · at import
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CS
CSMastermindHN

So by and large I agree with the things in this article. It's interesting that the points I disagree with the author on are all SaaS products: > Moving off JIRA onto linear I don't get the hype. Linear is fine and all but I constantly find things I either can't or don't know how to do. How do I make different ticket types with different sets of fields? No clue. > Not using Terraform Cloud No Regrets I generally recommend Terraform Cloud - it's easy for you to grow your own in house system that works fine for a few years and gradually ends up costing you in the long run if you don't. > GitHub actions for CI/CD Endorse-ish Use Gitlab > Datadog Regret Strong disagree - it's easily the best monitoring/observability tool on the market by a wide margin. Cost is the most common complaint and it's almost always from people who don't have it configured correctly (which to be fair Datadog makes it…

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GE
gen220HN

I’m a big fan of Datadog from multiple angles. Their pricing setup is evil. Breaking out by SKUs and having 10+ SKUs is fine, trialing services with “spot” prices before committing to reserved capacity is also fine. But (for some SKUs, at least) they make it really difficult to be confident that the reserved capacity you’re purchasing will cover your spot use cases. Then, they make you contact a sales rep to lower your reserved capacity. It all feels designed to get you to pay the “spot” rate for as long as possible, and it’s not a good look. I understand the pressures on their billing and sales teams that lead to these patterns, but they don’t align with their customers in the long term. I hope they clean up their act, because I agree they’re losing some set of customers over it.

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JA
jacurtisHN

> Datadog makes it far too easy to misconfigure things and blow up costs I'll give you a fun example. It's fresh in my mind because i just got reamed out about it this week. In our last contract with DataDog, they convinced us to try out the CloudSIEM product, we put in a small $600/mo committment to it to try it out. Well, we never really set it up and it sat on autopilot for many months. We fell under our contract rate for it for almost a year. Then last month we had some crazy stuff happen and we were spamming logs into DataDog for a variety of reasons. I knew I didn't want to pay for these billions of logs to be indexed, so I made an exclusion filter to keep them out of our log indexes so we didn't have a crazy bill for log indexing. So our rep emailed me last week and said "Hey just a heads up you have $6,500 in on-demand costs for CloudSIEM, I hope that was expected". No, it was NO…

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