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Business & incomeExperience excerpt · English

They are the HOA of the Internet world

They are the HOA of the Internet world. I’ve had the exact same equipment scam happen. I ended up paying the first time. The second time I had a full video of me walking into the office (because at the time you had to return the equipment to the actual office, couldn’t ship it) and it took only a few months to get resolved. I don’t think there are many places that aren’t Comcast only. I briefly lived in an area with fiber-to-the-home. It was the same general cost as Comcast, but so much better and the service was rock solid reliable. They are a national disgrace, especially after all the money put into rural broadband initiatives and fiber optics rollouts somehow managed to produce basically… nothing. But I’m sure they weren’t involved. And what’s happening is plain as day. Check this quote out: > Comcast’s lack of broadband growth started last year, when the largest U.S. internet provider reported no additions in the second quarter of 2022 for the first time in the company’s history. Since then, Comcast has reported net broadband losses in three of the last five quarters. …

Original discussionComcast reluctantly agrees to stop its misleading "10G Network" claims133 source comments · at import
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KE

They thanked me for my loyalty as a business class customer when I moved by charging me money for equipment I had returned + continuing to bill me after I cancelled and had moved away from the location. I ended up having to go through a local regulator to bludgeon them into submission, at which point an upper management level Comcast employee called me on the phone and begged me to sign a paper to make the regulatory complaint go away. I refuse to ever live somewhere Comcast-only.

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PX

> I don’t think there are many places that aren’t Comcast only. Really? There are entire states (and countries) without a Comcast presence.

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SM

I bought my own router and modem before I signed up for their service as they were the only internet provider in my apartment building at the time. I viewed it as a preemptive measure against bullshit equipment rental fees. Everytime I have had to interact with them since they have tried offer me extra services (none of which I want) for free or reduced price if i would use their shitty box.

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