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> Also, I'm German, where all this US "be nice and smile all the time" thing seems at best naive, …

> Also, I'm German, where all this US "be nice and smile all the time" thing seems at best naive, but also a form of torture and company overreach to try to emotion control employees into this drugged up alice in wonderland facade. In my experience, the required performative cheeriness is a feature of newer companies that have over-hired. I’ve worked with several US companies with established international presence where being direct and honest was the expectation. I’ve also worked at smaller startups where toxic positivity was basically company policy. I’ve been reprimanded for my tone not being positive enough in a meeting where we were discussing a serious and urgent issue. I’ve had an employee who couldn’t handle even the slightest bit of feedback that wasn’t glowingly positive. These experiences were rare, though, and they were all associated with companies that had hired a lot of middle managers with vague directives who had little to do other than attend meetings and cheerlead. …

Original discussionWhat I Learned at Stripe197 source comments · at import
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BI

"If a private DM conversation started to go in that direction [i.e, not positive, not supportive/b_i], someone would speak up to take the conversation to a public channel, and things returned to a more constructive tone." This seems utterly unacceptable to me. Firstly, taking private things public is a breach of trust. There was a reason this wasn't public. Secondly, this seems massively counterproductive. I can't find the story here anymore, from a few weeks ago, where the guy who worked at a laser factory tried to tell people that their laser aim wasn't stable, and the company only fixed it after the customers complained - because the colleagues were aghast at such a "non-positive" attitude from the new guy. Also, I'm German, where all this US "be nice and smile all the time" thing seems at best naive, but also a form of torture and company overreach to try to emotion control employees…

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KY

Excessive enforced positivity goes hand in hand with easy firing. They're both indicative of companies where the management can't handle criticism, or are fundamentally scared that their success will crumble if anyone sees that the emperor is wearing no clothes.

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KO

The first stage of this is almost always executives that get comfortable smiling while lying to your face in townhalls. Next is when people start talking about "culture" as if its a tangible, ownable thing. Once the dominoes start falling it's hard to stop them

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