2) People don't want to upskill

> I told people to at least try to learn x, because their job would become much easier and they'd get more money. Nope, not interested How much more money? I'm frankly not sure there is any skill you can learn on your own (without full-time commitment and/or paid formal education) in a reasonable time that would make financial sense for a typical 50k/year office clerk to learn, at least not in the UK. The closest to this would be software engineering, but even then, it would take you ~10 years of experience to reach the level of a proper senior software engineer, and even that only gets you 80k on average in the UK - a sizeable chunk of which will get stolen by the taxman. 10 years of effort starting from scratch to not even be able to double your salary (and again, the net salary is even smaller, as taxes increase) is not a winning strategy. You're better off bullshitting and playing of…

This is very accurate in my experience. People complain about a lack of training but when you provide an avenue for it hardly anyone takes you up on it.

i directly tell my employees that learning some new tech or other skill that we may need is part of their job. (and they get to do it during work hours of course) it helps that we are working with less common tools to begin with, so i hire people that are willing to learn something new from the day they join.