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Software companies with sufficient market share take on an almost zombie like quality

Software companies with sufficient market share take on an almost zombie like quality. No matter how much damage they take internally they are able to continue lurching forward and making money because there is no one else in the space that is a viable option or they have their customers locked into expensive contracts. I worked at one such company for a couple years. It was terrible. The software was garbage and management was truly awful. We were required to hit 10 ticket points each week or pipped. The only way to do so was to work 60+ hours. I got pipped for the first time when during the first month of covid lockdowns I got 8 instead of the required 10 points. They literally could not understand how I might have distractions going on due to a brand new pandemic, my kids and wife suddenly being home and lockdown. Whatever decision you made they yelled at you. I got yelled at once for not lying to a government official. When I quit, every sr. developer quit within 3 months of me; 7 total left and left behind 6 non sr. devs. This was 3 years ago. …

Original discussionTheory-building and why employee churn is lethal to software companies420 source comments · at import
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YA

I was the main developer on the single most critical deployment tool in the company. My departure would've been less than ideal. Either way, the company's haemorrhaged talent (now including long term CEO and long term CTO) and the stock price has plummeted since I left. (In no way am I crediting myself for this; at best I was a canary in the coal mine - but I take my solace in schadenfreude.)

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PH

> We were required to hit 10 ticket points each week or pipped. I ask about ‘points’ in interviews, its an immediate stoppage for me

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VI

> Software companies with sufficient market share take on an almost zombie like quality. +100. Booking.com and JIRA come to my mind as good examples. Just about everyone complain about Booking, customers, engineers working there, hoteliers etc., Yet it continues on. I hear they've been trying to migrate to a modern tech stack for years but to no avail.

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LE

> Software companies with sufficient market share take on an almost zombie like quality. No matter how much damage they take internally they are able to continue lurching forward and making money because there is no one else in the space that is a viable option or they have their customers locked into expensive contracts. /Softwarecompanies/Some companies/g I wrote a paper for an assignment (maybe ten years ago, ask me for a link, and I'll see if I still have it), in which I called this phenomenon Corporate Inertia , and it isn't only applicable to software companies. Sometimes the inertia is good - it allows the company to weather bad times. Other times the inertia is bad, because the company cannot pivot in time to address new challenges or take advantage of new opportunities. Mostly, the good outweighs the bad - if a company cannot pivot in time because it is so large, it merely buys …

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